Webinar | AI, Analytics and Keeping the Customer

The application of Artificial intelligence and Machine Learning technology by service providers to improve service quality, customer engagement, and ultimately customer retention is still in its early stage, however, the transformative potential is becoming increasingly apparent.

Join Stuart Thomson, Digital TV Europe’s editor, and Till Sudworth, NPAW chief marketing officer to find out how AI and ML are helping service providers improve the quality of their service offerings and improve customer retention in a webinar that will feature exclusive data from Digital TV Europe’s Summer Survey 2021.

Discussion topics

• How AI and ML are transforming the quality and reliability of streaming services.
• The key applications of the technology that will drive media companies’ growth and customer retention.
• The principal challenges that stand in the way of media organisations implementing these advanced technologies and how to overcome them.

Speakers include:
Till Sudworth, CMO and Sales Director DACH, NPAW
Stuart Thomson, Editor, Digital TV Europe