Liberty Global hires CEE customer experience chief

Jakub Kłoczewiak

Liberty Global and its wholly-owned Polish cable unit UPC Poland have named Jakub Kłoczewiak as vice-president, customer care and customer experience, responsible for the preparation and implementation of Liberty Global’s customer care strategy across the whole of central and eastern Europe.

Kłoczewiak previously worked for Orange Poland as head of its Contact Centre and Orange Customer Service subsidiaries.