UPC DTH adds Skype service

Liberty Global’s satellite platform UPC DTH has launched a new customer care contact feature that lets customers use Skype and Facebook to reach customer care representatives.

UPC Direct and FreeSAT customers in the Czech Republic, Hungary and Slovakia can call the operator for free using Skype.

Tunde Hubina, UPC DTH director of customer care said, “This latest addition to the methods of contacting customer care reinforces our desire to be available and supportive of the needs of our customers. We believe a great customer experience is a cornerstone of why our customers subscribe to our products, promote us to others and stay with us.  We are proud of our performance and will continue to make quality customer care a unique UPC DTH experience.”